Hi there,

This month’s updates focused on deeper security visibility, expanded endpoint telemetry, and continued enhancements across LiongardIQ.

🔍 New Inspectors: LogicMonitor (Beta) & Senteon (Preview)

• Gain centralized visibility into monitoring operations, endpoint hardening, and security posture without switching between multiple platforms
• LogicMonitor data now flows directly into LiongardIQ, helping teams identify monitoring gaps, investigate active alerts, audit privileged access, and validate escalation workflows
• Senteon brings CIS Benchmark-aligned hardening visibility into LiongardIQ, making it easier to identify compliance gaps, track remediation efforts, and monitor security posture drift over time
• Together, these integrations help MSPs strengthen operational oversight while reducing blind spots across monitoring and security tooling

🦁 HunterX Lead Discovery

• Discover high-fit prospects by identifying organizations similar to your best customers by leveraging firmographic data, industry alignment, and SignetScore intelligence to prioritize opportunities.
• Build and manage prospect pipelines from a centralized workspace
• Reduce reliance on purchased lists and manual prospect research

💬 Liongard Prompt Library

• Turn asset intelligence into customer-ready deliverables in minutes rather than hours through accessing 120 pre-built prompts designed for reporting, compliance reviews, executive summaries, operational assessments, and customer communications.
• Standardize deliverable creation across technical and non-technical teams while reducing manual effort
• Enable teams to get more value from LiongardIQ data without needing to build AI workflows from scratch

🤖 Microsoft Copilot Studio Support for Liongard MCP

• Liongard MCP now fully supports Microsoft Copilot Studio, enabling organizations to bring Liongard asset intelligence directly into Microsoft-powered AI workflows
• Build custom Copilot experiences that can retrieve, analyze, and act on live operational data from LiongardIQ without requiring users to manually navigate the platform
• Enable technicians, service teams, and business stakeholders to interact with environment data using natural language while maintaining access to the underlying context that drives informed decisions
• Extend the value of LiongardIQ beyond dashboards and reports by embedding asset intelligence into the AI tools your teams already use

🦾 Expanded Platform & Integration Support

• Support for Veeam Service Provider Console v9 ensures uninterrupted visibility and data collection following platform upgrades
• Agent 5.3.1 improves deployment reliability and resolves installation issues affecting Windows service account deployments
• IT Glue Configuration Sync (formerly IT Glue Pro Sync) is now generally available to all Liongard partners available at no additional cost with no trial period

Hi there,

Finding the right opportunities is often just as challenging as winning them.

Today, we're introducing Lead Discovery, a new HunterX capability that helps MSPs uncover organizations similar to their best customers using company characteristics, industry data, location, revenue, digital footprint signals, and external risk intelligence.

Start with:

• An existing customer
• An ideal customer
• Or a target prospect

HunterX will identify similar organizations and help you prioritize who to pursue next.

Pair those opportunities with HunterX Risk Reports to understand external risk exposure, industry benchmarking, and potential business impact before the first conversation.

By combining prospect discovery with risk intelligence, HunterX helps MSPs move beyond generic outreach and start more strategic service conversations.

Get started with 10 free credits and see how HunterX can help you discover opportunities, generate Risk Reports, and guide stronger security conversations.

Watch the video above to see Lead Discovery in action.

Hi there,

This month’s updates focused on deeper security visibility, expanded endpoint telemetry, and continued enhancements across LiongardIQ.

🦾 New Inspector: BitLyft (Beta)

• Introduced the new BitLyft Inspector (Beta) for centralized visibility into BitLyft AIR security operations data
• Monitor SIEM metrics, alerts, SOAR activity, connector health, user access, and onboarding status within LiongardIQ
• Supports multi-tenant auto-discovery for scalable management workflows
• Learn how BitLyft + LiongardIQ work together

🥷 Expanded NinjaOne Endpoint Telemetry

• Added deeper endpoint visibility within the NinjaOne Inspector

• New telemetry includes installed software, patch compliance, Windows services, hardware details, and device activity signals

• Enables richer alerts, reporting, and change detection workflows

📊 New Metrics Added Across LiongardIQ

• Expanded metric coverage across key systems and integrations
• Added new metric libraries for ConnectWise Asio and CrowdStrike EDR
• Improves visibility into endpoint health, compliance, detections, and stale assets
• View the full list of new metrics

💬 Roar Assistant & MCP Enhancements

• Added edit, copy, paste, resend, delete, and @-tagging functionality to Roar Assistant
• Improved Roar Assistant responses for general environment questions
• Enhanced MCP filtering and response formatting

📈 Asset Inventory & Visual Insights Updates

• Internet domains are now visible within Asset Inventory with key domain details
• Inventory, Discovery, and Archive views have been combined into a single experience with enhanced filtering capabilities
• The updated table experience now supports saved sorting preferences and multi-column sorting
• Improved handling of deleted assets, bulk record selections, and domain sorting functionality
• Improved dashboard usability, chart handling, and dataset workflows within Visual Insights

🚀 Platform Improvements & Bug Fixes

• Enhanced Activity Log visibility and environment restoration workflows
• Improved support chat context handling and resolved issues across multiple integrations and inspectors
• Restored accurate Dell warranty visibility within Windows inspection results

Hi there,

Modern IT environments are expanding faster than they can be understood.

LiongardIQ creates a continuously updated system of authority, giving you a trusted understanding of assets, identities, configurations, and change across every environment.

This release expands that foundation. Asset intelligence is now more accessible, connected, and actionable.

What's New

MCP: Make Asset Intelligence Programmable

Connect AI agents, automation tools, and external systems directly to LiongardIQ.

• Secure, scoped access to environment data
• Power AI workflows with trusted, real-time intelligence
• Eliminate custom integrations and data pipelines

Roar Assistant: Query Your Environment Instantly

Use natural language to access asset intelligence.

• Ask questions across assets, identities, and configurations
• Get immediate answers based on live data
• Reduce manual lookups and tool switching

Asset Relationships: Add Context to Every Decision

Understand how assets connect across your environment.

• Map identities to devices, ownership, and dependencies
• Identify risk paths and impact of change
• Move from raw data to actionable context

Visual Insights Pro: Connect Technical + Business Data

Extend asset intelligence into reporting and operations.

• Integrate PSA and external data sources
• Now supports Autotask and HaloPSA connections
• Build dashboards across stakeholders
• Create branded dashboards
• Deliver accurate, client-ready reporting

Expanded Discovery & Asset Intelligence

Close visibility gaps across your environment.

• Detect unmanaged and unknown assets
• Monitor device status and activity
• Enrich assets with deeper contextual data

These capabilities work together to turn fragmented data into connected, actionable intelligence, so you can manage complexity with confidence.

Hi there,

April: More visibility. More insight.

This month’s LiongardIQ updates bring more visibility and control to your operations by expanding PSA insights within Visual Insights Pro and enhancing how you track asset discovery across your environment.

📊 New Autotask Dashboards in Visual Insights Pro

We’ve added four new Autotask-powered dashboards to Visual Insights Pro, providing near real-time visibility into your PSA ticketing environment directly within LiongardIQ.

These dashboards help you:

• Monitor overall service desk performance and ticket trends
• Track technician productivity and KPI metrics
• Identify top ticket-generating clients and demand patterns

Each dashboard is designed to support a specific operational view, making it easier to analyze performance and surface insights across your service desk.

🔍 Enhanced Inspector Visibility

The Inspector table now includes a new, filterable “Discovered By” column, giving you greater visibility into how each inspector was identified.

This enhancement makes it easier to:

• Understand discovery sources
• Filter inspectors by origin
• Track how assets are being brought into your environment

Hi there,

IT environments generate an enormous amount of operational and security data. But accessing the right insight often requires navigating multiple dashboards, reports, and systems.

Today, Liongard is introducing a new way to interact with that intelligence.

Roar Assistant (beta) is a new capability built directly into LiongardIQ, enabling teams to ask questions and instantly retrieve insights from Liongard’s continuously collected asset and configuration intelligence.

Instead of searching through screens or writing complex queries, users can simply ask questions such as:

• Who has admin access in this system?

• How many privileged users do not have MFA enabled?

• Tell me about this device.

By bringing conversational interaction into LiongardIQ, Roar Assistant makes the intelligence already collected by the platform easier to access and act on.

Watch the explainer video below to see Roar Assistant in action.

Hi there,

March: Better Reporting. Improved Recovery.

The March 2026 release introduces expanded reporting through Visual Insights dashboards and enhancements to inspector discovery models to improve asset visibility and operational intelligence across managed environments.

📊 New Visual Insights Dashboards

We’ve added two new pre-built dashboards to the Visual Insights Template Gallery to help partners quickly assess security posture and configuration risk.

• Azure Identity, Devices, and Infrastructure Assessment: Provides a consolidated view of Azure identity posture, device compliance, and infrastructure security indicators to support faster security reviews and reporting.
• SonicWall V7 Security Assessment: Enables quick visibility into firewall configurations and potential exposure risks within SonicWall Gen 7 environments.

📈 Visual Insights Pro Enhancements

Visual Insights Pro now includes integrations for Autotask and HaloPSA, enabling partners to sync PSA data directly into real-time dashboards and reports.

• The Autotask integration supports syncing datasets such as companies, configuration items, contracts, invoices, projects, tickets, and time entries.
• The HaloPSA integration brings in service desk activity, CRM data, assets, project information, and financial metrics.

These connectors make it easy to build centralized, branded dashboards for operational reporting and client insights. Documentation is available for setup and configuration.

💾 Axcient x360 Recover Inspector Update

The Axcient x360 Recover Inspector now supports Liongard’s parent-child discovery model, improving visibility into backup infrastructure relationships.

With this update:

• Axcient backup clients discovered during inspections are automatically created as child entities
• Newly discovered systems appear in the Discovered Systems tab for review
• Systems can be promoted to Active Launchpoints or archived if not needed

This enhancement helps maintain a more accurate and structured asset inventory across environments.

Hi there,

ThreatImpactIQ builds on LiongardIQ asset intelligence to help you focus on the risks that matter most.

Instead of sorting through raw vulnerability data, ThreatImpactIQ applies business context, threat intelligence, and compliance frameworks to surface prioritized action plans your team can execute with confidence.

With ThreatImpactIQ, you can:

• Prioritize risk by business impact, not just severity
• Push remediation actions into PSA/ITSM workflows
• Generate defensible, compliance-aligned reporting
• Prove risk reduction over time

Whether you're supporting NOC-driven remediation, delivering vCISO services, or strengthening QBR conversations, ThreatImpactIQ helps turn visibility into decisive action.

Contact your Liongard Representative to learn more.

Hi there,

❄️ February: Smarter metrics. Fewer surprises.

This month’s updates expand reporting power, improve metric clarity, and introduce a proactive approach to inspection reliability. February is all about helping you work smarter with the data you trust.

📊 Visual Insights Pro: Now with Excel & QuickBooks Integrations

Visual Insights Pro (Paid Add-On) continues to expand its continuously updated dashboard capabilities with two new out-of-the-box integrations:

Excel Connector

• Connect Excel files via OneDrive or SharePoint
• Easily blend operational data with custom spreadsheet insights
• *Requires a Microsoft account

QuickBooks Integration

• Continuous access to financial data
• Build robust financial dashboards and performance reporting
• Strengthen QBR conversations with revenue and billing visibility

These connectors make it easier than ever to build polished, branded dashboards for both internal teams and client-facing reports.

🧠 Liongard Metric Update: Improved Data Visibility in RoarPath

We’ve enhanced RoarPath, our JMESPath-based query language, to make working with nested and relational data more intuitive.

You can now reference parent and child attributes more seamlessly within the same view, making it easier to maintain context when building advanced metrics and inventory insights.

Why It Matters

• Create more precise inventory and compliance views
• Build richer, context-aware alerting logic
• Connect related data (like software and devices) more fluidly

This update strengthens RoarPath’s ability to model real-world IT relationships, giving you greater clarity and control when shaping insights.

🛠 Proactive Ticket Initiative (PTI)

We’re introducing the Proactive Ticket Initiative (PTI): a support-driven process designed to improve inspection reliability and reduce common setup friction.

PTI uses automation and inspection analytics to surface recurring configuration issues early, helping streamline resolution and strengthen inspection success rates.

What PTI Targets

• Expired or invalid credentials
• Insufficient permissions
• Network or firewall restrictions
• Configuration misalignment in target systems

The Impact

• Fewer repeated troubleshooting cycles
• More consistent inspection runs
• Improved overall partner experience

How to Participate

Opt in by contacting Liongard Support or your Liongard Representative.

Hi there,

January: Clearer insight. Cleaner data. Smarter oversight.

📊 New Visual Insights Dashboards Now Available

We’ve added six new dashboards to the Visual Insights gallery, giving you faster access to the metrics that matter most, without starting from scratch.

New dashboards include:

• Cyber Risk Dashboard (Overhaul) – A refreshed view of risk posture across environments
• Microsoft 365 Risk Dashboard – Spotlight on identity and configuration risk
• Conditional Access Policy Audit (M365) – Visibility into policy coverage and gaps
• Quarterly Business Review (QBR) Report – Client-ready insights for strategic conversations
• Mac Workstation Status Report – Operational visibility into Mac endpoints
• Software Inventory Dashboard – Clear insight into installed software across environments

These dashboards are available directly from the Visual Insights dashboard gallery, making it easier to deploy consistent, high-impact reporting.

🔗 New ConnectWise Asio RMM Inspector

Liongard now supports ConnectWise RMM through a new Asio RMM Inspector, leveraging the current ConnectWise API to ingest platform device records.

• Replaces the deprecated Continuum RMM integration
• Provides a modern, supported path for ConnectWise RMM visibility
• Ensures continued alignment with ConnectWise’s evolving platform

This update helps maintain accurate device data while keeping integrations current.

🧹 Asset Inventory: Stale Data Identification

Asset Inventory now automatically identifies stale asset records, helping you maintain a cleaner, more accurate inventory.

Records may be flagged when:

• Assets haven’t been observed in the last 45 days, or
• Associated inspectors have been deleted

This enhancement supports better reporting, cleaner audits, and more reliable decision-making based on current data.

🌐 Network Check Input Updates (Nmap)

Network checks now accept only:

• CIDR ranges
• Individual IP addresses

Support for traditional IP range formats (e.g., 10.0.0.1–10.0.0.100) has been retired. This update aligns network checks with modern standards and improves consistency across scans.