Hi there,

IT environments generate an enormous amount of operational and security data. But accessing the right insight often requires navigating multiple dashboards, reports, and systems.

Today, Liongard is introducing a new way to interact with that intelligence.

Roar Assistant (beta) is a new capability built directly into LiongardIQ, enabling teams to ask questions and instantly retrieve insights from Liongard’s continuously collected asset and configuration intelligence.

Instead of searching through screens or writing complex queries, users can simply ask questions such as:

• Who has admin access in this system?

• How many privileged users do not have MFA enabled?

• Tell me about this device.

By bringing conversational interaction into LiongardIQ, Roar Assistant makes the intelligence already collected by the platform easier to access and act on.

Watch the explainer video below to see Roar Assistant in action.

Hi there,

March: Better Reporting. Improved Recovery.

The March 2026 release introduces expanded reporting through Visual Insights dashboards and enhancements to inspector discovery models to improve asset visibility and operational intelligence across managed environments.

📊 New Visual Insights Dashboards

We’ve added two new pre-built dashboards to the Visual Insights Template Gallery to help partners quickly assess security posture and configuration risk.

• Azure Identity, Devices, and Infrastructure Assessment: Provides a consolidated view of Azure identity posture, device compliance, and infrastructure security indicators to support faster security reviews and reporting.
• SonicWall V7 Security Assessment: Enables quick visibility into firewall configurations and potential exposure risks within SonicWall Gen 7 environments.

📈 Visual Insights Pro Enhancements

Visual Insights Pro now includes integrations for Autotask and HaloPSA, enabling partners to sync PSA data directly into real-time dashboards and reports.

• The Autotask integration supports syncing datasets such as companies, configuration items, contracts, invoices, projects, tickets, and time entries.
• The HaloPSA integration brings in service desk activity, CRM data, assets, project information, and financial metrics.

These connectors make it easy to build centralized, branded dashboards for operational reporting and client insights. Documentation is available for setup and configuration.

💾 Axcient x360 Recover Inspector Update

The Axcient x360 Recover Inspector now supports Liongard’s parent-child discovery model, improving visibility into backup infrastructure relationships.

With this update:

• Axcient backup clients discovered during inspections are automatically created as child entities
• Newly discovered systems appear in the Discovered Systems tab for review
• Systems can be promoted to Active Launchpoints or archived if not needed

This enhancement helps maintain a more accurate and structured asset inventory across environments.

Hi there,

ThreatImpactIQ builds on LiongardIQ asset intelligence to help you focus on the risks that matter most.

Instead of sorting through raw vulnerability data, ThreatImpactIQ applies business context, threat intelligence, and compliance frameworks to surface prioritized action plans your team can execute with confidence.

With ThreatImpactIQ, you can:

• Prioritize risk by business impact, not just severity
• Push remediation actions into PSA/ITSM workflows
• Generate defensible, compliance-aligned reporting
• Prove risk reduction over time

Whether you're supporting NOC-driven remediation, delivering vCISO services, or strengthening QBR conversations, ThreatImpactIQ helps turn visibility into decisive action.

Contact your Liongard Representative to learn more.

Hi there,

❄️ February: Smarter metrics. Fewer surprises.

This month’s updates expand reporting power, improve metric clarity, and introduce a proactive approach to inspection reliability. February is all about helping you work smarter with the data you trust.

📊 Visual Insights Pro: Now with Excel & QuickBooks Integrations

Visual Insights Pro (Paid Add-On) continues to expand its continuously updated dashboard capabilities with two new out-of-the-box integrations:

Excel Connector

• Connect Excel files via OneDrive or SharePoint
• Easily blend operational data with custom spreadsheet insights
• *Requires a Microsoft account

QuickBooks Integration

• Continuous access to financial data
• Build robust financial dashboards and performance reporting
• Strengthen QBR conversations with revenue and billing visibility

These connectors make it easier than ever to build polished, branded dashboards for both internal teams and client-facing reports.

🧠 Liongard Metric Update: Improved Data Visibility in RoarPath

We’ve enhanced RoarPath, our JMESPath-based query language, to make working with nested and relational data more intuitive.

You can now reference parent and child attributes more seamlessly within the same view, making it easier to maintain context when building advanced metrics and inventory insights.

Why It Matters

• Create more precise inventory and compliance views
• Build richer, context-aware alerting logic
• Connect related data (like software and devices) more fluidly

This update strengthens RoarPath’s ability to model real-world IT relationships, giving you greater clarity and control when shaping insights.

🛠 Proactive Ticket Initiative (PTI)

We’re introducing the Proactive Ticket Initiative (PTI): a support-driven process designed to improve inspection reliability and reduce common setup friction.

PTI uses automation and inspection analytics to surface recurring configuration issues early, helping streamline resolution and strengthen inspection success rates.

What PTI Targets

• Expired or invalid credentials
• Insufficient permissions
• Network or firewall restrictions
• Configuration misalignment in target systems

The Impact

• Fewer repeated troubleshooting cycles
• More consistent inspection runs
• Improved overall partner experience

How to Participate

Opt in by contacting Liongard Support or your Liongard Representative.

Hi there,

January: Clearer insight. Cleaner data. Smarter oversight.

📊 New Visual Insights Dashboards Now Available

We’ve added six new dashboards to the Visual Insights gallery, giving you faster access to the metrics that matter most, without starting from scratch.

New dashboards include:

• Cyber Risk Dashboard (Overhaul) – A refreshed view of risk posture across environments
• Microsoft 365 Risk Dashboard – Spotlight on identity and configuration risk
• Conditional Access Policy Audit (M365) – Visibility into policy coverage and gaps
• Quarterly Business Review (QBR) Report – Client-ready insights for strategic conversations
• Mac Workstation Status Report – Operational visibility into Mac endpoints
• Software Inventory Dashboard – Clear insight into installed software across environments

These dashboards are available directly from the Visual Insights dashboard gallery, making it easier to deploy consistent, high-impact reporting.

🔗 New ConnectWise Asio RMM Inspector

Liongard now supports ConnectWise RMM through a new Asio RMM Inspector, leveraging the current ConnectWise API to ingest platform device records.

• Replaces the deprecated Continuum RMM integration
• Provides a modern, supported path for ConnectWise RMM visibility
• Ensures continued alignment with ConnectWise’s evolving platform

This update helps maintain accurate device data while keeping integrations current.

🧹 Asset Inventory: Stale Data Identification

Asset Inventory now automatically identifies stale asset records, helping you maintain a cleaner, more accurate inventory.

Records may be flagged when:

• Assets haven’t been observed in the last 45 days, or
• Associated inspectors have been deleted

This enhancement supports better reporting, cleaner audits, and more reliable decision-making based on current data.

🌐 Network Check Input Updates (Nmap)

Network checks now accept only:

• CIDR ranges
• Individual IP addresses

Support for traditional IP range formats (e.g., 10.0.0.1–10.0.0.100) has been retired. This update aligns network checks with modern standards and improves consistency across scans.

Hi there,

🎄 December: Sharper visibility. Smoother performance.

This month’s release focuses on platform stability and enhanced visibility. December delivers meaningful improvements across the Liongard platform to help you start 2026 stronger.

🌐 Network Device Status Monitoring Enhancements

We’ve expanded device health visibility across both agented and agentless devices.

The Network Discovery Inspector and Agent now provide updated device status feedback for:

• Agented devices: Windows, Mac, Linux

• Agentless devices: Any pingable device

Devices now appear in Asset Inventory with clear, granular status indicators:

🛠️ Platform Improvements & Minor Updates

This month includes a large number of improvements across the platform.

Highlights include:

• Improved reliability and clarity across reporting and scheduling workflows
• Enhancements to Real-Time Monitoring event accuracy for Microsoft 365
• Expanded stability and data consistency across Asset Inventory and device records
• Continued refinement of AI search and chat feedback handling
• Improved onboarding guidance and in-app navigation

Inspector & Integration Enhancements:

We also delivered improvements across many inspectors and integrations, including:

• Identity and asset data consistency improvements
• Enhanced reliability for DNS, domain, and certificate-related insights
• Better handling of large Microsoft 365 environments
• Improved accuracy across endpoint, network, and security integrations
• Ongoing performance and compatibility updates across Windows, network, and SaaS inspectors

These updates reflect our continued commitment to delivering trusted, actionable data without noise, gaps, or unnecessary friction.

📊 Check Out the Metric Library

Have you visited the Metric Library yet?
It’s the easiest way to:

• Discover metrics created by other partners

• Share your own best practices

• Improve your reporting and operational workflows
  ​

Hi there,

November: See more. Know faster. Act smarter.

This month’s release delivers powerful new ways to strengthen visibility and accelerate decision-making across your environments.

📊 Visual Insights Pro Add-On Now Available

• Visual Insights Pro is a premium add-on that turns ConnectWise data into powerful, near real-time dashboards your service and account teams can use immediately.

With Visual Insights Pro, you can:

• Unite Liongard + ConnectWise data into a single source of truth, giving teams full visibility into operations, service delivery, pipeline, and financial health

• Apply your own logo and branding to every dashboard for a polished, professional look during client meetings and quarterly reviews

Use seven brandable dashboards, including:

• Ticket Overview & SLAs

• Technician Workload

• Project Oversight

• Sales Pipeline & Revenue

• Invoicing & Billing Trends

• Executive Review Dashboards

Visual Insights Pro helps you communicate value clearly and run operations with confidence. Contact your Account Manager to learn more about pricing and activation.

🤖 AI-Enriched Search (Beta)

Ask questions in natural language via the global search and get instant, context-aware answers about your identities, systems, and configurations, without navigating across Inspectors.

Example prompts:

• “Who has admin access in this environment?”

• “What’s the SPF record for this domain?”

• “Show the systems with the highest security risk.”

Designed to accelerate investigation and insight discovery, but still in beta, so results should be verified prior to taking action.

Right now, partners have unlimited AI credits to test out this capability, but only for a limited time.

Hi there,

🎃 October: Smarter Insights, Stronger Visibility

This month’s release focuses on enhancing visibility, streamlining insights, and strengthening security across your managed environments.

🦅 CrowdStrike Inspector (Beta) – Unified Endpoint & User Visibility

• Gain a consolidated view of Falcon endpoint, user, and organization data directly in Liongard to streamline security oversight.

• This beta release is read-only, with no pre-built alerting or detections yet, but partners can start building their own custom metrics today using the ingested data.

• Native metrics and alerting support are on the way, setting the stage for deeper automation and reporting in future updates.

🤖 AI Usage Visibility & Pay-as-You-Go – Stay Ahead of Usage and Avoid Interruptions

• View total AI credits allotted, credit usage, and credit renewal timing in the updated Usage & Billing screen.

• Enable Pay-as-You-Go billing for seamless access to additional credits as you grow, keeping AI features running without pause.

🛡️ Warranty & Support Expiration – Reduce Downtime and Strengthen Client Trust

• Asset Inventory now shows warranty and support expiration dates for SonicWall 6/7, Fortinet, and Cisco Meraki devices.

• Stay ahead of renewals and service gaps with clear visibility into coverage timelines.

📊 AI Query Companion – Faster Insights, Now Easier to Access

• Now available in the Data Print Explorer tab, giving all users, not just admins, access to Liongard’s rich data.

• Quickly create metrics and run natural-language queries without needing JMESPath knowledge.

📈 UI Updates to ThreatImpact IQ

• We have enhanced the ThreatImpact IQ site by adding the ability to submit product feedback and have also added the Leo chat feature, allowing you to chat with support or search for KB articles.

🎁 Win a Trip to IT Nation Connect 2025! - Turn Referrals Into Rewards

• Refer new partners and earn your chance to win a free trip to Orlando, FL (Nov 5–7) for IT Nation Connect 2025.

• If your referral becomes a Liongard Partner, you’ll win flight + 2-night hotel stay (up to $1,500 value).

• You can submit multiple referrals, note that they will not be accepted if they are already a Liongard partner or do not meet our minimum requirements.
• Submit Now

Hi there,

🍁 September: Building Resilience. Driving Intelligence.

This month’s release focuses on expanding automation and giving you more control over how environments are secured.

🦾 Now in Beta: RemediateIQ (Microsoft365 Remediation & Hardening)

• RemediateIQ is now available in public beta for a limited time. This powerful LiongardIQ add-on module lets you automatically resolve high-risk M365 misconfigurations, without human intervention.

• All actions are logged in the new Remediation Audit Log, ensuring visibility and accountability at every step.
• ⚠️ Beta Disclaimer
  RemediateIQ is currently in beta. We recommend exercising caution and enabling the alerts-only mode first to preview the actions that would be taken before allowing full remediation. Please use at your own discretion, as beta features may evolve and are provided without guarantees of performance.

• This feature is currently available for a limited time for partners on the per-environment Complete Visibility plan. To maintain access and unlock the full LiongardIQ experience, connect with your Account Manager to explore upgrade options.

Hi there,

This release is packed with enhancements that strengthen reporting and continue laying the groundwork for the LiongardIQ platform. Whether you're refining security posture or simplifying operations, these upgrades help you move faster with more clarity.

🔁 Real-Time Alerts

• Alerts have now been enabled for our Microsoft365 real-time monitoring capabilities, providing instant visibility into high-risk Microsoft 365 changes as they happen.

• This beta includes automatic detection of:
  • New User Created – Know the moment a new user is added to Microsoft 365
  • New User Without Conditional Access – Flag accounts without MFA protection
  • New Privileged User Created - Instantly know who gains admin rights.

• This feature is currently available in preview for partners on the per-environment Complete Visibility plan. To maintain access and unlock the full LiongardIQ experience, connect with your Account Manager to explore upgrade options.

Learn how to enable:

Real-Time M365 Alerting Setup

⚡📥 Asset Inventory Ingestion Enhancements

• Liongard can now ingest and reconcile identity and device data from the following platforms: 3CX, StorageCraft SPX, VMWare VCenter, Azure, Slack, Google Drive, AWS

• Expands your asset inventory automatically, improving completeness and compliance reporting.

📊 Visual Insights – New Admin View

• A dedicated Admin View is now available in Visual Insights, giving administrators a consolidated dashboard of all environments.

🧠 LiongardIQ Preview Access Ending Soon

• You're currently previewing features like real-time monitoring, AI Asset Insights, and automated remediation, but they’re only available for free until 9/15.

• To retain access and unlock LiongardIQ’s full capabilities you’ll need to move to the new plan.
• Haven't checked out the features yet? Learn how to enable the features here.

• Connect with your Account Manager today to start your upgrade.