Liongard Innovation
Improvement
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Elevating Your Liongard Experience with Leo

T
Shared by Team • May 01, 2024

Hi there,

Welcome to the forefront of attack surface management with Liongard, where we introduce you to Leo, your personal companion. Beyond mere technical support, Leo embodies the intelligence and capability of Liongard, transforming your interaction with our platform into a seamless, efficient experience.

Here are 5 quick tips to get you started with Leo!

Dig Deeper With Questions ❔

  • Ask detailed questions and explore deeper insights.
  • Follow up with additional questions and drill down more.

Leverage Resources 📚

  • Leo leverages Liongard's vast library to guide you to the most pertinent articles, blogs, and guides.
  • Leo will give you links to its sources. Follow those links to explore your question further.
  • Use the Help tab to access helpful articles.

Assistance with Writing Metrics 🔎

  • Leo extends its expertise to assist you in crafting metrics queries.
  • Describe your data requirements and the desired output format, and Leo will guide you in formulating the perfect query.

Requests and Tracking ✉️

  • You can report issues requiring further assistance directly through the chat interface.
  • Live updates are found within the Liongard platform.
  • Additionally, you can track the progress of your or your company's request by visiting our ticket support portal at support.liongard.com.

Resolve Issues Beyond Leo 👨‍💻

  • If an issue goes beyond Leo's capabilities, it will direct you to a live agent for assistance.