November 2025 Release Updates

Hi there,

November: See more. Know faster. Act smarter.

This month’s release delivers powerful new ways to strengthen visibility and accelerate decision-making across your environments.

📊 Visual Insights Pro Add-On Now Available

• Visual Insights Pro is a premium add-on that turns ConnectWise data into powerful, near real-time dashboards your service and account teams can use immediately.

With Visual Insights Pro, you can:

• Unite Liongard + ConnectWise data into a single source of truth, giving teams full visibility into operations, service delivery, pipeline, and financial health

• Apply your own logo and branding to every dashboard for a polished, professional look during client meetings and quarterly reviews

Use seven brandable dashboards, including:

• Ticket Overview & SLAs

• Technician Workload

• Project Oversight

• Sales Pipeline & Revenue

• Invoicing & Billing Trends

• Executive Review Dashboards

Visual Insights Pro helps you communicate value clearly and run operations with confidence. Contact your Account Manager to learn more about pricing and activation.

🤖 AI-Enriched Search (Beta)

Ask questions in natural language via the global search and get instant, context-aware answers about your identities, systems, and configurations, without navigating across Inspectors.

Example prompts:

• “Who has admin access in this environment?”

• “What’s the SPF record for this domain?”

• “Show the systems with the highest security risk.”

Designed to accelerate investigation and insight discovery, but still in beta, so results should be verified prior to taking action.

Right now, partners have unlimited AI credits to test out this capability, but only for a limited time.